Craft Heart Tokai Koriyama - Koriyama

There is a wide selection of handicrafts. Just expensive.

I go shopping because I make a lot of homemade items. Is it a little expensive? I think that it is good because the quality is good. Use Tokai to make decent things. There are discounts if you become a member.

Visited to buy wool felt material. It was the best space with abundant products and advice from the clerk.

The annual membership fee was 500 yen, there is a discount every time you become a member. Postcards arrive several times a year, and if you bring them, 20% off. The annual membership fee is paid enough. The types of handmade materials are relatively substantial, and it is an ordinary handicraft shop.

The assortment is good, and the clerk is really comfortable! There is a place in the store where you can teach sewing machines, so it may be good for people who are starting handicrafts.

I used it for the first time. I was an elderly person, a young person, and two female clerks. I was offended by the customer attitude. As it is a beginner with regard to handicrafts, on purchasing I wanted to tell you various things ... Because what I wanted to make was the latest, I went shopping and came back, I could not go home if I felt good. That's too bad. I think it would be better to learn customer service

Tokai's products are expensive, but I like the product lineup and atmosphere, and every time I transfer, I am taken care of by a nearby store. I have a long history of handmade sewing machines, so I don't often get customers to serve me, but recently I went to a store to buy a new sewing machine. I wanted to ask about the performance of the sewing machine, but I came back because there were two clerk who had been chatting with me for a long time and I didn't feel like serving customers even after 5 minutes or 10 minutes. At this shop, an elderly woman with a shoulder-length hair feels uncomfortable. Many people don't say thank you, and even if they say it, they lean on the workbench and have an attitude like "Thank you." The Mall Koriyama Tokai feels like a clerk, so I try to use it, but it's a shame because I sometimes think that I have to be here because the product lineup is different. Speaking of which, I remembered that I bought a mask kit immediately after the corona sickness, but when it was written that the mask rubber was 60 cm, it was only 30 cm. Well, when I contacted him by phone, he said, "This is the situation ..." "I think 30 cm is usually enough. I think it's okay." Normally, I don't know how many times I was told. He said, "It's different from that, isn't it? Shouldn't I write or explain that?", But with a light apology, "Usually, that's right ..." Is it still normal? ) Isn't it equal to being in the corona wreck and having different contents? It was an event that I would have been fooled by writing a word or if it had been corrected. Thinking this way, it's called customer service, isn't it a store with that kind of constitution? I'm sorry because I like Tokai.

There are plenty of materials to do handicrafts. The inside of the store is also in an easy-to-understand layout. What has changed from before is the customer service attitude of the clerk. In the past, I didn't have the words "Welcome" and "Thank you", which made me uncomfortable with the customer service, but recently when I went to the store for the first time in a while, the atmosphere improved.