Châteraisé - Ama

You can buy cakes and ice cream at a good price.

The wrapping paper of the Japanese confectionery set I bought for gifts was dirty, so I came back to the store the day after the purchase and offered it. Then, without any apology, it was okay to repack it by saying "I will repack it", but I handed it over without the product statement sticker, so when I pointed out that, the store manager came out and said, "The sticker is already. I can't paste it because I don't have it. " There is no attitude of apology. Even though I made a reservation and paid in advance to buy this, and even though I was bothered to come back to the store and ask for support, Eventually it reopened and said, "I can refund you." It was a response that really doubted the dignity as a store manager and the personality as a person. The angry store manager said that this store is a franchise store, but I really feel sick when I think that the sales of this store will lead to this person's profits, so I like Chatrese, but this store has I will never come again.

"Taiyaki with tailfish and red bean paste" Monaca Ice is delicious. Even if it is just taken out of the freezer, it is so soft that it can fit in the teeth, and it feels like an anko.

In the summer, many people are crowded in search of ice cream, and I don't feel like buying a cash register in a line of 10 or more people. If you're going to go in the evening, the ice box is empty.

The Miwa store collapsed a long time ago, so it's convenient because you have to go to the area around Fujinami station in this area. The shoe ice here is delicious, so if you are coming for the first time, you should definitely buy it when you come near.

Chateraise sweets are reasonably priced and delicious. Enjoy seasonal cakes The customer service is refreshing and gives a good impression

Is still the worst man in store manager history! Other customers are complaining about the poor response. 2021. I went shopping at Chateraise Ama store in the spring. I asked about cake, but I couldn't answer because I was a newcomer. I couldn't help it, so I called again at a later date. Although he is not a newcomer, he seems to be a clerk who does not have much knowledge, and he may be asked again twice, and in the end, the time spent by the clerk looking up and doing it again was longer than the time he was talking. Suddenly, a store manager named Hamada (I found out later when I heard the name, but was told that I didn't say it because I didn't intend to give it to you) said, "It's taking too much time, I refuse to use it, don't come, hit another." He was told in a tight tone and was unilaterally called. When I asked him why he was told, he didn't answer, and he said, "The store can choose customers," as if to throw it away at the end. It seems that the store manager has decided that you can buy it, but you can't. Word-of-mouth communication is certainly bad. After confirming with the company, the store manager who says "Hamada" seems to be a problem store manager who has received many complaints many times, but he is still in the position of store manager. This company seems to prioritize employees over customers. Everyone! take care! Chateraise is a franchise, so the eyes from the head office are easy to see, and you can do whatever you want. If you want to buy it, go to another chateraise. Private subjectivity to the last. ★ I don't want to do one.

It is a shop that I have often seen in town for about 30 years. I heard from Kiyosato in Nagano prefecture that ice cream is made from fresh milk. I think that it is the Châteraisé group that has lost momentum for a while, but recently it has been a corona whirlpool, and I think that it is partly because I spend more time at home, but it has been a long time since it was often broadcast on TV. I also went with my husband. It is widely available in Western confectionery, Japanese confectionery, ice cream, etc. Ice cream costs about 300 yen a little when you buy a bag. And there are many products for those who have sugar restrictions. I felt the efforts of the product developers. When the rainy season opens, full-scale summer will come. It would be nice to have cold ice cream, popsicles, and ice cream in the freezer. Next time, I would like to buy a cake as well. It was too late today, so the cake I wanted was sold. (July 2021) My husband gave me a surprise cake for my first birthday.