ミルフローラ イオンモール松本店

A wide selection of colored stones. Especially, I have never seen a store with such alexandrite ❗️

It's a small shop, but it has good quality items. Young employees are also studying properly and would like to talk in detail. Occasionally, even if you want to look at jewelry slowly, you can see it at your own pace because it is not sold.

Service is the lowest. When I visited to resize the wedding ring and engagement ring (purchased in other prefectures), I lost my warranty card, apologized for the top, and told me that I would contact you soon. There were two times and I contacted you both times. When asked why he didn't contact, he said that re-prioritizing was the top priority. Although I am also engaged in customer service and respond to complaints, I am investigating it even if I do not know, so if you wait, it is obvious that reports are obvious but it is not even possible. The manager was the one who supported it. I received my sincere apology for the first time when I went to the store when I was informed that the size was resized. At that time, there were several female staff, but as soon as they realized that they had come, they stopped talking and were treated as swollen as if they thought a vicious Kramer had come. When returning, the store manager apologized again, but the other staff did not apologize. As I heard later, the staff who was in charge of the first job quit on the way. Even taking over seems not to be satisfied. I think that this is not the case, so I put a complaint at the head office. I put a complaint for the first time. The store I bought was very pleasant and I was disappointed that it was a store that seemed good to buy. The warranty card seems to be inconvenient only for the store where it was purchased (to protect personal information), so when I called for an apology, I was apologized for everything. After making a complaint at the head office, I received an apology letter from the store where I purchased it. There is no kind of apology from this store. What is this difference? I just don't understand the meaning because the training seems to do together just because the name is different. I will never go again. The customer service at the store in Nakano City was very good, so I will use it from now on. I don't know why reviews are low.