case study shop NAGOYA 【予約制】 - Nagoya

I went to this store because I wanted to try it before buying the Aaron chair. It was a sudden visit without knowing that it was a reservation system, but since it was vacant, I was able to receive customers without problems. The owner taught me not only the functions of the Aaron chair, but also some tips for preventing stiff shoulders and helina due to desk work, which was very helpful. I chose this store and it was the correct answer.

I came to the shop a long time ago, but I needed a chair as the house was rebuilt, and I was taken care of. I arrived here because of my nostalgia, but the situation is quite rough. From the standpoint of customers, the person in the shop (maybe different from that time), I feel that it is objective from both sides, but the opinions about the customer service of the shop (good or bad) ) Seemed to be many (there are few ordinary comments, bad evaluation feels that much, good evaluation is doubtful). I'm a self-employed person, so I'm often told by the customer first and various small words, but I take it as an opinion that there is something that I or the shop should improve, and I gradually improved. Still, it's just a small futon shop. I thought he was a serious person. There is no end to responding to each one, such as this is correct, such a thing is different, there are things that do not exist, and it is good to think that it is so, I think so and do business I will. I felt a little disappointed. I don't want to ask this because I can see the negative image to the store side. The next time I visit, I would like to go back to a calm store (as it was the last time) and ask. My evaluation now

It may not be suitable for word of mouth on MAP because it is only used by mail order. I was able to feel the depth, breadth, and feelings of the owner's experience with Herman Miller products from the text of the blog, so I decided to purchase a sail chair at this shop. We also have stock and were very grateful for the quick delivery!

I bought 3 sail chairs. Anyway, I am familiar with chairs. He kindly explained how to sit and handle. Customers are coming from distant places, and now that online shopping is the mainstream, I think that these stores are useful. Next time I would like to ask you a chair for home.

Three years ago, I bought an Aaron chair, a Mira 2 and a sail chair for my company. I was surprised at the smaller space than I expected, but I was able to try all the work chairs, and while listening to detailed explanations, each staff member was able to choose their favorite work chair. I experienced the work of sitting on an ordinary chair for a while during telework from March, and realized the goodness of the work chair that was taken for granted. There is also the possibility of telework, so I'll make a reservation soon and try to visit the shop. In that case, thank you.

I bought a sail chair at the online shop. With the prompt response from the owner, we were able to proceed with the purchase procedure smoothly. In addition, the owner taught me how to use the sail chair after the arrival of the product, which does not burden the body. The communication was only via email, but I felt that he had a deep understanding and compassion for the product. If you have a chance to buy a Harman Miller chair in the future, I would like to use it.

The most important reason for me to buy goods at this store is the compassion for my husband's chair. The story I heard from my husband was different from the customer service for selling chairs at large-scale mass retailers, and I felt that they helped me to understand and purchase chairs. After the chair arrived, he kindly taught me about the initial operation. If you are interested in the Aaron chair, I think it is worth visiting even from a distance.

I am working at home working on advertising. Most of the day is desk work, and in the past, I've been changing chairs in the range of 120,000 yen for several years. Recently, we consulted at the actual shop and purchased Aaron Chair Remastered as the production environment was renewed. It took about two and a half months to deliver the product due to the influence of the new coronavirus infection, but I am very satisfied with the drastic improvement in the uncomfortable work posture I had felt. At the store, before the fitting, we carefully lectured on the structure of the human body, the history of the chair, and the requirements for work chairs in the modern office environment. This is useful knowledge, for example, in situations such as when going to another company's office to work, and it has become a practice to build a work environment and maintain a work attitude that is as appropriate as possible, even outside the home. The design of each part of the Aaron chair is also based on the above knowledge (ex. What is the purpose of reclining, why the forward tilt is necessary to move with the backrest, why there is no headrest, etc.) As for my personal impression, I got the impression that it would be difficult to use the product just by purchasing it. Without proper instruction and set, the design philosophy might not be understood, and we might have let go without obtaining the original performance. Therefore, if possible, we recommend that you purchase after experiencing the real thing through hearing at the store (reservation is required to visit the store). The owner was not only familiar with the product, but also familiar with the process from manufacturing to distribution of Herman Miller, and gave us a lot of information that could not be obtained by prior research. Also, if there is an opportunity, I would like to use it.