Axle Auto - Ichihara

Kindness

After-sales service also ◎

I can trust your kindness.

The manager is friendly and helpful.

Thank you very much for your help.

It is really kind to me. Good president

At the time of purchase, I was polite and decided to purchase immediately, but the correspondence gradually became appropriate. Since the president is alone, there are places where it can't be helped, so be careful here as well. The repairman on Sunday is polite and always feels good. The other day, I was in trouble because of a malfunction in the door handle and called, but I was surprised at how unfriendly and casual the response was. Maybe it was during the Obon holiday, but I don't know this. I have no choice but to look for a repair shop somewhere nearby without asking about the degree of failure. If you buy it, yes until then! I think it's a typical car shop. We will respond in good faith, which means that if a customer is in trouble under any circumstances, even if the repair cannot be done in-house, we will respond closely. I bought it because I believed it was a car shop here I regret it now. I don't need to buy a new car for my family or change oil for free, and I don't think I'll go. Isn't it worth going from afar? I'm sorry. 2021/08/15 postscript In any case, the question of whether the response at that time was sincere to the customer or not. It's out that the response changes for your own convenience. When I read the text of the reply, it seemed that I was thinking about this, and I was told that it was true, but was it good to respond? It looked very unpleasant and annoying! That's the problem! Since there are some polite and pleasant repairmen, the president should always value the customer, not his mood or condition! After all, I thought that there is only a suitable place for a used car shop. I feel sick so please don't add any replies about this! !! !!