auショップ高崎 [ UQ モバイル取扱店]

Name: auショップ 高崎 [ UQ モバイル取扱店]
Address: Kaminakaimachi, Takasaki, 〒370-0851 Gunma,Japan, Gunma, Japan

3.3/5 ★ に基づく 8 レビュー

Contact auショップ高崎 [ UQ モバイル取扱店]

住所：	Kaminakaimachi, Takasaki, 〒370-0851 Gunma,Japan
電話：	📞 +887
Webサイト：	https://www.au.com/aushop/shop.E-00558/
カテゴリ：	携帯電話店 ,
街：	Gunma

Kaminakaimachi, Takasaki, 〒370-0851 Gunma,Japan

Best Cell phone store in japan

斉	斉藤昌二 on Google ★ ★ ★ ★ ★ 年配の母のガラケーが使えなくなるそうで機種変更にいきました。今までと同じガラケーのような携帯にするかスマホにするかで悩んで決まるまでに凄く時間がかかってしまいましたが、嫌な顔せず色々アドバイスもしてくれました。結局スマホにし、操作とかで分からないことがあればいつでも相談にのると言ってもらい母も安心してました。 It seems that my old mother's phone cannot be used, so I went to change the model. It took me a long time to decide whether to use the same mobile phone like a mobile phone or to use a smartphone, but he gave me various advice without giving a disgusting look. After all, my mother was reassured that she would use a smartphone and that she would always consult us if we had any questions about the operation.
青	青木みく on Google ★ ★ ★ ★ ★ スタッフ自体の手続き対応はいいが、入店の際の対応が悪い。初めてこの店舗を使用したのでどこに発券があるかも分からずあたふたしていたが誰一人として存在には気付いているのに声をかけてもらえなかった。いらっしゃいませの一言もなし。お客様対応していたのは分かるが、今まで利用していた店舗では必ずいらっいしゃませの挨拶はどんな時でもあった為残念。一度入店してしまったのでこのまま出るのもと思いあたりを探してやっと発券機を見つけたと思えば声をかけられた。偶然だとは思うが、正直何もせずに帰っていれば一人も対応しなかったのかとも思える。スタッフさん自体の手続き対応は良かったがかなり不信感がある為二度と利用しない。 The staff themselves are good at handling the procedures, but the handling when entering the store is poor. Since I used this store for the first time, I didn't know where the ticket was issued, so I was warming up, but no one was aware of the existence, but I couldn't get a call. There is no word for welcome. I understand that I was dealing with customers, but I'm sorry that the greetings I had always had were always welcome at the stores I used to use. I entered the store once, so I was asked if I could find a ticketing machine after searching for my thoughts. I think it's a coincidence, but honestly, if I went home without doing anything, I think that no one would have responded. The procedure of the staff itself was good, but I have a feeling of distrust, so I will never use it again.
K	Kazuki Igawa on Google ★ ★ ★ ★ ★ スマホ故障の為訪れたら閉店中。が、店のドアに情報も無く、ただ閉まっているだけ。スマホ故障なので、近くの別の店情報も検索できないからかなり困った。休むなとは言わんから、本日閉店日とか書いた札でもかけといてほしい。あと、近くの別の店への案内図とか。(これ、重要！) 緊急性の案件だと近くの知っている直営店しか行きようが無いので、もう少し影響を考えてほしい。追記スマホのデータ移行をお願いしようと行ったら、案内に一時間、作業時間だけで二時間以上待たされた。計三時間とかないわ。移行待機時間に他の客案内するのはいいけど、優先は此方なのだからその辺どうにかしろよ。あれか？新規契約しないやつは客じゃないとか思ってるのか？あぁ？ It is closed when I visited because of a smartphone failure. However, there is no information on the door of the store, it is just closed. Since my smartphone broke down, I couldn't search for information on other nearby stores, which was a big problem. I'm not saying I'll never take a break, so I'd like you to call it with the bill you wrote on the day it closed. Also, a guide map to another nearby store. (This is important!) I can only go to a directly managed store that I know nearby because it is an urgent matter, so I would like you to think about the impact a little more. Addendum When I tried to request the data transfer of the smartphone, I was left waiting for an hour for guidance and more than two hours for working time. It won't take three hours in total. It is good to guide other customers during the waiting time for the transition, but since this is the priority here, please do not worry about it. Is that? Do you think that the person who doesn't make a new contract is not a customer? Ahh?
y	yoshi taka on Google ★ ★ ★ ★ ★ 予約しないで訪問したのが良くなかったのか、淡々と説明するだけで提案等が何もなかった。UQモバイルへの変更希望だったからなのか、進めようとする気があまりないように感じられたし、説明が終わったらから早く帰ってほしいという対応だった。忙しくて早く回したいのなら、完全予約制にして、対応したほうが良いのではないか？ I just explained briefly whether it was not good to visit without making a reservation, and there was no suggestion. Perhaps because I wanted to change to UQ Mobile, I felt that I didn't have much intention to proceed, and I wanted him to return as soon as the explanation was over. If you are busy and want to turn around quickly, shouldn't it be better to make a reservation system and respond?
萩	萩原喜弘 on Google ★ ★ ★ ★ ★ スタッフの方々が特に親身になってくれるので、話しやすいですね。倉賀野のショップが撤退するまでは全然行く機会がなかったので予約を入れて行くようになりました。機種変更する時に見積りを出してくれるので、大変参考になりました。ただ第４水曜日が休みというところに気をつけて予約を入れて欲しいですね。 It's easy to talk to because the staff are especially friendly. I didn't have a chance to go at all until the Kuragano shop withdrew, so I started making reservations. It was very helpful because it gives me an estimate when I change models. However, please be aware that the 4th Wednesday is a holiday and make a reservation.
F	F M on Google ★ ★ ★ ★ ★ 妻が機種変をする際に行きました。とにかく入り口対応の男性スタッフが態度悪い。他の店舗は入店から愛想良く丁寧でした。他の店舗を見習い勉強なさった方がいいのでは？ I went when my wife changed the model. Anyway, the male staff at the entrance has a bad attitude. The other stores were friendly and polite from the time they entered the store. Isn't it better to learn from other stores as an apprentice?
個	個人情報 on Google ★ ★ ★ ★ ★ 予約して行っても30分待たされた挙句、「お待たせしました」の一言もない。予約しようがしまいが客は待たせて当然らしい。 iPhoneの修理対応可のハズだが、「対応できない、apple shopに持っていってください」と言われ門前払い。群馬県にapple shopなんか無いぞ、ふざけんなﾀﾋね Even if I made a reservation, I had to wait for 30 minutes, and there was no word "I'm sorry to have kept you waiting". Whether you make a reservation or not, it seems natural for customers to wait. It's possible to repair the iPhone, but I was told "I can't handle it, please bring it to the apple shop" and paid in advance. There is no apple shop in Gunma prefecture, it's a ridiculous Tahi
P	Pulak Zaman on Google ★ ★ ★ ★ ★ Nice behaviour