ASUS JAPAN㈱（エイスース･ジャパン） - Chiyoda City

The next day after I bought it, my laptop didn't turn on and I repaired it. I came back when the repair was completed, but the same symptom. What do you mean? ?? Phone bills and time are just increasing.

The support is just terrible. I bought an AC adapter and it broke after the first use, so it was not treated as an initial defect and I was charged for repairs. Management system, never buy again.

I went once I was very happy to kindly guide you through the products. It seemed like a fashionable business district for the city center If you compete next to Yamada Denki, the goodness and recognition will increase and the customers will come.

Support is devastating In the first place, foreigners who are uncertain about Japanese If it breaks, it's better to buy it by throwing it away, or if you're not prepared, it's better not to buy it.

The optical drive of a gaming laptop computer failed twice in two years, and the second time was a single point of unknown cause. We do not know the manufacturing date, manufacturer, or manufacturing lot of the relevant parts, and maintenance operation as a vendor has not been established. I would like to give it a star of 0, but since I received only the repair cost for the optical drive, it is a bonus of 2.

The worst and worst, a lot of ripples, including some major home appliances! Almost no personal mobile repair shop. Reason, , , I bought it before, but first I bought it for 2 months, just updated the normal app and restarted → Freeze? The phone is 0570 (charged from mobile phone), so you can't connect to the person in charge any number of times. At last, when the connection is about 5th, the answer is * Initialize one point (clear all data) ¡Although you can lend a substitute model, it takes weeks to arrive and there is a fee The day after the SIM card was opened and closed, it was revived. By the way, while this guy was buggy and I couldn't use it, I borrowed a phone call from a friend who came to stay. After that, when I wake up in the morning, the power was shut down without any alarm, and I was suddenly paid late. Some screens harden. All are within one year of purchase! Similarly, the phone does not connect any number of times. Even if you request to call the center by e-mail, you can't call from here. As mentioned above, it is the lowest company where there are many defects and problems, and the correspondence is also extremely innocent. The phone is trying to cry and fall asleep without being connected intentionally. If you think it's a lie, please ask about the Zenfon series of this company where you can handle consumer electronics stores and cheap SIM lol If you still suffer damage, claim for compensation with proof of contents → Let's raise a simple case in the nearest simple court lol How do you feel about the guys working here? Except for those who were caught only in life and life, why not think about being embarrassed as a human being by insulting and annoying others? If you are applying for a call center, you should definitely quit it once the name of this company is found. You are going to receive the victim's tremendous accusations, grudges, and abuses, silence them and let them fall asleep, or let the person who asks you to buy such a defective product make you buy and encourage the damage. For whom?

Find a discounted PC with a promotional price and display from the ASUS official website and purchase it in bulk with a card. Four days later, I received a phone call from an ASUS customer, and there was a mistake in the display due to a system problem. When I canceled the order and made a refund procedure, I did not hear about this situation at all and it was canceled unilaterally. A receipt has already been issued and an email has been sent to accept the order. I wasn't convinced by all means, so I said I wanted to talk to my boss, but I was told that I couldn't replace it, and that there was no legal problem because it wasn't shipped yet. As a well-known company, I'm really disappointed with the response.