東海ガス㈱ 藤枝本部

The level of telephone support is low. Don't give your name, use words, hang up the phone unilaterally, etc.

It's a very good gas company. It is a city gas company of a group company of TOKAI Holdings. There is a showroom nearby. The car is convenient because it is a little far from Fujieda station.

I opened the window in the parking lot of a convenience store and smoked. Of course, the ashes I was smoking were dropped outside. It's the worst.

Inflexible. There is no explanation. (1) I was asked how to pay at the time of the first explanation, so I asked for it with a card and mailed the application form a few days later. However, I received a request for payment at a convenience store, so I didn't know what to do. I applied with a card, and I wasn't told that I would receive a convenience store payment at the time of explanation. When I inquired, I was told to pay at a convenience store because the card registration was not catching up. It was a burden to go to the convenience store, so when I asked if I could drop it from the card after registering, I was told that it was impossible. I managed to ask with a card, but at a later date I received a notice that the gas would be stopped due to a payment delay. I called for inquiries, but I couldn't connect at all. I had no choice but to inquire by e-mail, but there was no reply. There is no explanation here, which raises questions. Please give an explanation that does not make you need to contact us. Even if you make an inquiry, it is malicious because it does not connect and there is no response. (2) I was told to replace the air conditioner around July before the contract, but I have not received any contact at this point. Need an explanation? ③ A meter reading table issuance fee will be charged. In October, I received a one-sided announcement that a procedure on the Web would be required to prevent this from happening. The gas switch was in August. It seems that the operation had been decided as of August, but there was no explanation.