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I used it in the reform. When I came for a field survey, it was on time and the response was not bad, I requested a quote. "I will bring it tomorrow!" ↑ A clear quote. Always reply this. I haven't rushed or forced me from here, Every time I say, "I'll bring it tomorrow!" However, even if I check the post the next day, it has not arrived. I went home without a detour to check the quote. I wonder if I'm busy... so I can't wait for a few days. What's your quote again? And phone inquiries. Then "Ah..." "I will bring it tomorrow" And again, not coming for a few days. Disposal after about a week has passed. After the waste, when the important construction day came, it was automatically 〇 It will be the day. It's only this day already." It's been over two months since the field survey... Besides, while the setup is proceeding, "Then, one week before the construction work, we need to greet our neighbors. I will bring 〇 towels and I will come.'' I said, but when I confirmed the day before the construction day "(Greetings) I don't go. Because there is a house that the builder doesn't respond to." (Will you go to me?) Is it too irresponsible? I'm sorry. Only the invoice was submitted immediately and I paid, After that there was no contact. The receipt issuance and the seal on the manufacturer's warranty are left as they are. I haven't heard from you in almost a month, so please click here again Contacted. "What's going on?" I am very sorry that the craftsman was kind.

I used it for the remodeling of my important parents' house in 2019. I also asked for water around. Installation of toilets, wash basins, washing pans, etc. After remodeling in Tohto, water stopped coming out. Next, the drainage of the toilet went up and it became fluffy to the floor. (I couldn't use the toilet for about 3 days.) Furthermore, 2021/2/3, the sewage of the washing pan has risen this time. (Currently, the drainage of the bath is bad, so I can't take a bath) This is what happened in about a year and a half. In response to this It changed a lot, but the final claim of Tohto was "We have no defects, we haven't touched the drain pipe at all, you can check it out." As an amateur, even though I heard that the drainage is rising, there are no defects. I don't even know where the proof is I have offered to submit all the construction data for water-related construction, but so far I have not received a convincing reply. By the way, drainage has never been raised in my home. There have been two cases of drainage rising after remodeling in Tohto. (As mentioned earlier, there was a case where water did not come out once.) Also, there was a person in charge of construction to check the situation. The attitude was surprisingly bad, and I was surprised as an adult and a member of society. I also got a little sick, but the words from the construction staff "This house is old" "This house is small" "This (washing machine trap) is dirty, so I'm in trouble if I don't wash it." "I don't want to be blamed on my house." People's precious parents' homes are simply called "old," "narrow," and "dirty." You may not know the language, but it wasn't the attitude and language towards the customer. I didn't pay cheap money. It's too terrible. It was an attitude that it was fine to appeal. If you are thinking about remodeling from now on, you should definitely not use this vendor. It seems that you do not have insurance for defects, so according to the Civil Code, there is only a one-year warranty. (Please note that it is possible to shorten the period with the contract.) After that, you may be charged for repairs even if it is recognized as a defect. (Because the cause is unknown, we actually pay for repairs when the toilet drainage overflows.) In the remodeling business, construction work licenses are not required for construction work of less than 5 million yen, there is no inspection during construction, and there is no obligation to take out defect insurance, so it is easy for low-quality contractors to enter this time. It was after the trouble of. In other words, there are still many areas that are considered to be defective, such as remodeled wallpapers and doors. You said that you would start over for free in these cases, When the door came off in the past, I said that I would send the missing parts by mail I haven't received it until now. (It's been over half a year.) Due to the current corona virus, I can't take a bath, go to the bathroom, wash my hands, or gargle. It's a pretty irresponsible job. I don't remember asking our family to create a space where they couldn't live. Anyway, this construction worker is really the worst, but since it was the construction staff who was in charge of the actual construction. At the time of estimation, even if there is a managing director who is a second-class architect, he will not attend the construction at all. The most decisive factor in choosing Toto Home is When the managing director, who is a second-class architect, came to the estimate, it seemed that the managing director would take command of the construction work, but the actual situation was that the construction staff, who was completely useless, took the lead and failed. I think you should really stop asking here. Depending on the case, we recommend that you select from the list of registered defect insurance companies for at least millions of renovations. It seems that the carpenter was a freelancer, and I'm sorry that he was very good. Ranbun Excuse me.