東急スポーツオアシス住吉 24時間ジム キッズスクール - Kobe

I applied online and had to make a reservation for the membership explanation, but I stopped by on my way home from work. Despite the busy hours, they gave us a very polite explanation and a pleasant response.

The person in charge with a refreshing smile guided me carefully. I think I can do my best from now on.

Although it was a time outside the procedure to join this time, I first talked to a staff member in his 40s, saying, "I want to join the next day." "Today the enrollment procedure time has expired." Enter from If you ask a little about the price to prepare the next day If you respond with a sigh or a stunned gesture such as "because", the phrase "enroll for one day" is caught and you ask "Are you enrolling for only one day?" I was very uncomfortable when I made a statement with a tone that seemed to look down on me, saying, "There is no such thing." "We are a membership system." I think it will be a better gym if you change the staff.

I use it at a tennis school. The tennis school is different from fitness, and it feels like "the school uses the equipment." Therefore, I feel that the cooperation between the two is very bad. The coach did not know that the facility was temporarily closed, the tennis court was not online, and the facility was canceled due to rain. I think that the equipment itself has been renewed and has become fairly clean, but since that is not fundamentally resolved, I can't help it. .. .. By the way. I'm not saying that the staff themselves are not very responsive. The problem is simply that the cooperation is not working well. I think this is not an employee issue, but an organization or company issue.

He carefully looked at the relationship between physical condition and muscle strength and taught me how to use the equipment. It's like a theme park with plenty of places to use and programs you can receive.

The first free support is a stretch that suits you, Recommended for machines with insufficient muscle mass, etc. It was very easy to understand and good. The staff's communication and smiles are wonderful, I was motivated to do my best and continue. Thank you very much.

I use it because it is convenient for transportation, but there are some difficult points. The transparency of the pool is quite painful. Most of the users are elderly people, and even if it is unavoidable that many people do not wash their bodies much before using it and use it with nonenal, it is almost always turbid like a bathtub on the second day. It is a soup with an aging odor. It is in that state even on the first day of business at the beginning of the year, so it may be maintained like this with the utmost care. It is clearly significantly cloudy compared to public pools and other companies in the industry. Looking at the other side from the edge of the pool from the water, it is impossible to count how many people are on the other side. The floor of the dressing room and the floor of the passage to the pool are always wet. Like K Nami's facility, bath towels are laid seamlessly in the passage and replaced frequently, and in the dressing room and locker area, the user himself mops. It can be solved by recommending wiping, but there is a possibility that the operating cost has been cut down. Some mats are laid, but it seems to be for shoes, and it is not only uncomfortable to the touch but also absorbs water. The result is that the person who passed first does not get the moisture. I was hoping that there would be some improvement in the price increase around the spring of 2021 (about 1,000 yen per month), but as a result, I didn't experience anything and the only thing that changed was the price. Hand wash sinks in common areas and toilets are very small, so if you're not careful, your hands will come in contact with the sink. Also, water tends to splash out. Once a facility fails, it often remains for a considerable period of time (generally more than two weeks). Observation as of April 2022. No change from January. I have received the owner's comment, but the above situation has not changed. It is low cost to just write "I will do my best", and I think that it is very good as a management that secondary to customer support. I don't feel like it will improve, but if it does improve, I will delete the comment.