オートバックス・堅田

The clerk's response was kind and polite, and I had a good impression.

I asked you to change the tires. Thank you very much for your kindness ✨

A relatively new store. 2021/07/15 As of now, it hurts to be difficult to understand due to the construction of the previous road, but it is open without problems. We are also taking measures against corona, and there are services through the app, so we like the idea of ​​reducing waiting time. People who can buy it on Amazon and install it by themselves are decided to be cheap, but considering it as a total service, I think that there are parts that are not only cheap, such as labor and guarantee.

I disturbed you by changing the tires. The staff were polite and wonderful in terms of language!

It's neither good nor bad, It was good that the tools used for car washing were well prepared. I don't know because I haven't used it for maintenance work.

I felt that the clerk's knowledge was poor. If you can't explain the difference between the products, you won't buy.

I went to buy winter tires. It was so crowded that the clerk responded after a long wait. BS tires and aluminum wheel sets are labeled as 000 yen. The price is not cheap. It's a normal price. If you try to buy it because you are in a hurry, the price does not include the built-in, so it is necessary for the customer to take it home in a disjointed state and install it. The valve is also sold separately. Is it misrepresentation? Now I've lost my words. When I regained my mind and asked about the cheapest winter tires of the AUTOBACS brand, he said that the worst tires were not recommended at all. Do you say your tires so far? This word completely discouraged me from buying at this store. The image of this chain store, which used to be elsewhere, was good, but now it's the worst. I was in a hurry so I decided to buy the same one at Amazon. I was able to buy the latest manufactured products at a price of about 70% of this store. Please refer to this review and improve it so that it becomes a good store.

2022.03.04 If you bring your own studless tires and go to replace them. .. .. Genuine size 165 / 70-14 It was, There was only 175 / 70-14, so this size. It seems that my second son had made a reservation to bring it to the AUTOBACS Katada store, and for some reason he called me. Second son: "I was told to change tires." Me: "What? Why ??" Second son: "I'm saying something because I can't pass the vehicle inspection." Me: "What? Is that so! Instead of that guy (clerk)" To the clerk Me: "What do you mean?" Clerk: "I can't replace it because the tire size is different." Me: "Why? Why?" Clerk: "Because the flatness of the tires is different." Me: "165 / 70-14 and 175 / 70-14 are the same 70 and flat, but www I don't know what you're saying w I know if you say that the width is different between 165 and 175, but w " Clerk: "I can't pass the vehicle inspection because it changes from 165 to 175. We do not accept replacement of cars that do not pass the vehicle inspection. " Me: "Huh? W In other words, the diameter changes and the speed display goes wrong? How many kilometers does it go wrong?" Clerk: "It's no good because it goes crazy for 3km / h." Me: "The speed of the vehicle inspection is measured at 40km / h, and if the error is within ± 10km / h, it will pass, but www" Me: "You! I don't have the right knowledge. Moreover, when it changed from 165 to 175, 3km / h went crazy. Are you stupid? " Clerk: Shut up After all, I just don't have my own knowledge, I just don't know, and the car inspection passes normally www I don't know = I can't Mishita! Really annoying! By the way, I calculated how much error there is when changing from 165 / 70-14 to 17570-14. 175 / 70-14 Tire outer diameter 600.6mm Outer circumference 1885.884 mm 165 / 70-14 Tire outer diameter 586.6mm Outer circumference 1841.924 mm Outer circumference difference 1.023 times Vehicle inspection speed 40km / h Speedometer error 40.92km / h Measured 0.92km / h faster The error in the vehicle inspection is ± 10km / h Therefore, from 165 / 70-14, It is a big red lie to not pass the vehicle inspection when it changes to 175 / 70-14. The one who changes the tires at AUTOBACS Katada store is a horror blower that I knew. everyone! The good news is that this is ignorant, so don't be fooled by the lie 800 crappy idiots www And I'm not ignorant w After that, I called the person in charge of the AUTOBACS Katada store. The manager apologized for being shameful. Poor thing.