株式会社長谷工ライブネット 東京本社

1.6/5 に基づく 8 レビュー

Contact 株式会社長谷工ライブネット 東京本社

住所 :

Shiba, Minato City, 〒105-0014 Tokyo,Japan

電話 : 📞 +899
Webサイト : https://www.haseko-hln.com/
カテゴリ:
街 : Tokyo

Shiba, Minato City, 〒105-0014 Tokyo,Japan
C
CK T on Google

【やめといたほうが良い】 個人的な経験からは、他の方の記載にある様にここは本当に名ばかりの杜撰管理の会社だと感じました。有名だから安心と油断しました。 具体的に、駐輪場の空きがなく順番待ち1番で順番待ちをしている間、継続的に空いている箇所が数箇所あったので、数ヶ月間様子を見てこちらから問い合わせるとやっと対応する始末。また、夏場にクーラーが故障した際には連絡してから業者対応までたらい回され約1ヶ月掛かりました。いずれも同一の担当者からは周りくどい言い方ではぐらかされたりで誠実な対応をして頂いた記憶が御座いません。入居者を馬鹿にしているとしか思えません。 担当者の質かもしれませんが、そういう方が働ける社内教育もままならない会社であると感じました。 メッキが剥がれた様に感じ、それ以降賃貸物件利用時は長谷工物件、長谷工ライブネット管理物件は選択肢から除外してます。
[It is better to stop] From my personal experience, I felt that this is really a name-only management company, as mentioned by others. Because it is famous, I was relieved and alert. Specifically, while there was no vacancy in the bicycle parking lot and I was waiting in line at No. 1, there were several places that were vacant continuously, so I will finally respond if I inquire from here after watching the situation for several months. Clean up. Also, when the cooler broke down in the summer, it took about a month from contacting me to dealing with the contractor. I don't remember that the same person in charge responded in good faith because they were confused in a roundabout way. I can only think that I'm making a fool of the resident. It may be the quality of the person in charge, but I felt that it is a company where in-house training that such people can work is not enough. I feel that the plating has peeled off, and when using rental properties after that, Haseko properties and Haseko live net management properties are excluded from the options.
K
Kazu Saito on Google

◆不動産業界の恥、杜撰な管理のゴミ会社◆ 長谷工だから安心(爆笑) ここに新卒で入社しようと思う奴の顔が見たい 不動産業界に惹かれたもののどこの会社にも引っかからず、ゴミのような先輩たちに囲まれて、顧客を騙して安い賃貸契約を取り、劣悪な賃貸管理のクレームを浴びて過ごす気か? ゴミのような賃貸管理をする社員どもを絶対に許さない まだ入社してないなら間に合うから口コミ全部読んでみろ 絶対に入社してはいけない、就職浪人したほうがマシ
◆ Shame in the real estate industry, a trash company with poor management ◆ It's safe because it's Haseko (laughs) I want to see the face of a new graduate who wants to join the company here Are you attracted to the real estate industry but not caught by any company, surrounded by trash-like seniors, tricking customers into getting cheap rental contracts and spending time with poor rental management complaints? Never allow employees who manage rentals like garbage If you haven't joined the company yet, you'll be in time, so read all the reviews. Never join the company, it is better to be a job hunter
にょち on Google

不動産屋務めです よくこちらに電話かけます これでお客さん対応してんの?!って人に当たりました いつもは感じがいいんだけどなぁ 仕事じゃなかったら、はぁ?なんだその言い方!ってキレてた
I'm a real estate agent I often call you Are you dealing with customers with this? !! I hit a person It always feels good If it wasn't work, huh? What is that way of saying! It was sharp
U
United Neichans on Google

足元を見ているのか、対応に人間味がなく、融通も全くきかない。電話の対応も最悪。とにかく融通がきかない。規約は規約。利用者に寄り添う気持ちが1ミリも感じられない。部署が違うとたらい回し。いろいろと物件を借りてきたが過去最悪の管理会社。他の方の口コミを見ても納得する。これでよく業界生き残れると思う。
Perhaps he is looking at his feet, he has no human touch and is not flexible at all. The telephone response is also the worst. Anyway, it's inflexible. The terms are the terms. I can't feel the feeling of being close to the user by a millimeter. If the department is different, it will be turned around. I have rented various properties, but it is the worst management company ever. I am convinced even if I see the reviews of other people. I think this will help you survive the industry.
カナ芝 on Google

引っ越し当日に前入居者の毛の剃り残しが大量に部屋の角にあったので引っ越し当日から再清掃をお願いしたく3回ほど電話をかけましたが担当者の不在とのことで、一度も折り返して来ず、3週間後に本社にメールをした途端、やっと電話を何回もかけてきました。 3週間も待ってるうちに、他人の毛とずっと生活するのも嫌だったので自分で掃除をしたところ、業者に頼んでいないので、再清掃代は払えないと言われ、写真を送ったところ換気扇の埃だと断言されました。 電話を折り返してもらえない3週の合間に、第三者にも直接何人か見せましたが、確実に2、3ミリのひげか何かの剃り残しだねと全員に言われたものを、3週間も放置して写真だけで判断してきたのも嫌でした。内見時に落ちた毛だったらまだ我慢できましたが、明らかに剃り残しでした。私も埃だといいなと思いながら何回も見て毛だったものを3週間も無視しておいて、直接来てすらいないのに断言してきて、まるでこちらが駄々をこねているような対応をされ、さらに不快でした。 見知らぬ毛をかき集めて本社にクレームを入れるまで電話を折り返してこない人のために大切にとっておけと言うことでしょうか?当日、折り返してくれていればこんなに面倒な事にもならず、怒ることもなかったのに私が悪いのでしょうか? 窓際だと言ったら換気扇からの入ってくる外からのゴミですね!よくあるんですよ!と言われましたがまずそこには換気扇はありません。換気扇があるのは玄関の廊下と風呂場でと反対側の窓側で、毛が落ちていた窓際にはありません。 点検時は問題なかったと言うので、入居するまで2.3週間で落ちてきたとします。 気持ち悪いのもあり、自分で清掃後2ヶ月ほどその付近は手をつけず、その『換気扇から落ちてくる毛のような埃』が落ちてくるか見ましたが、当然換気扇もないので落ちてきていませんし、部屋のどこかにその『毛のような埃』が発生することも今のところありません。 そもそも換気扇からのゴミだったとしても掃除するべきではないでしょうか? 2.3ミリの毛なので遠目ではわからず、住んでから私も近寄るまでは気づかなかったので内見時にもあっだのではと思います。 3週間本社にメールをするまで電話の折り返しをしなかった理由も仰らなかったのも不快でした。 私は今からでもそちら負担で再清掃をするか、退去時にリビングのみ清掃代を引くか、もうこの対応で一年未満で引っ越したくなったので違約金の補填をしていただくかして欲しかったのですが、何回も何回も菓子折りと言われ、菓子折りで済ませたいという気持ちが前面に出ていたので謝罪の電話だというのにとても不快になり、もう話したくなかったのでいいですと言って電話を切りました。ありがとうございますとか言われましたが、私は解決したつもりではいません。 電話から2ヶ月弱経ち、予想はしておりましたが、菓子折りすら届きませんでした。 もういいですと言う言葉でこの客には(あんなに連呼していた)菓子折りすらも送らなくていいと言う判断をしたのでしょうか? もう菓子折りもいいので二度とこの担当者に対応してほしく無い旨を本社にメールしたのですが、それすらも現在1ヶ月経ちますが無視されています。
On the day of the move, there was a large amount of unshaved hair from the previous resident in the corner of the room, so I called about three times to ask for re-cleaning from the day of the move, but the person in charge was absent, so even once I didn't call back, and as soon as I emailed the head office three weeks later, I finally made many phone calls. After waiting for 3 weeks, I didn't want to live with other people's hair all the time, so I cleaned it myself, but I was told that I couldn't pay the re-cleaning fee because I didn't ask a contractor, so I sent a photo. It was declared to be dust from the ventilation fan. During the three weeks when I couldn't get the call back, I showed some of them directly to a third party, but everyone told me that they definitely had a few millimeters of beard or something left unshaved. I didn't want to leave it for three weeks and make a judgment based only on the photos. I could still put up with the hair that had fallen during the preview, but it was clearly left unshaved. I thought it would be nice if it was dust, but I ignored the hair that I saw many times for three weeks, and even though I didn't even come directly, I asserted that it was as if I was kneading it. It was dealt with and it was even more unpleasant. Is it a good idea for those who don't call back until they collect strange hair and make a complaint at the headquarters? If he turned around on the day, it wouldn't be so troublesome and I wouldn't get angry, but am I wrong? If you say it's near the window, it's garbage from the outside coming in from the ventilation fan! It's common! First of all, there is no ventilation fan there. The ventilation fan is on the side of the window opposite to the entrance corridor and the bathroom, not near the window where the hair has fallen. It is said that there was no problem at the time of inspection, so let's assume that it fell in 2.3 weeks before moving in. I felt uncomfortable, so I didn't touch the area for about two months after cleaning, and I saw if the "hair-like dust falling from the ventilation fan" would fall, but of course there was no ventilation fan, so it fell. It hasn't come, and so far there hasn't been any "hairy dust" anywhere in the room. Shouldn't it be cleaned even if it is dust from the ventilation fan in the first place? The hair is 2.3 mm, so I couldn't see it from a distance, and I didn't notice it from the time I lived until I approached it, so I think it was the same when I looked inside. It was unpleasant not to ask why I didn't call back until I emailed the headquarters for three weeks. I still wanted you to re-clean at your own expense, to pay the cleaning fee only for the living room when you move out, or to compensate for the penalty because I wanted to move in less than a year due to this response. However, I was told to fold sweets over and over again, and the desire to fold sweets came to the fore, so it made me very uncomfortable even though it was an apology call, and I didn't want to talk anymore. said and then hung up the phone. I was told thank you, but I don't mean to solve it. It's been less than two months since I called, and I expected it, but I didn't even receive the candy. Did you decide that you don't even have to send the confectionery folds (which you used to call so many times) to this customer with the words that it's okay? I emailed the head office that I don't want this person to respond again because it's okay to fold sweets, but even that has been ignored for a month now.
たちばなゆう(SKY) on Google

申込提出する前に賃貸できるかどうかについて相談をし、オッケーということで申請したが、拒否された。しかもまさか当時相談したことがその理由になるなんて... 拒否通知も一切なし、ずっと待たせてくれた。この会社に頼まないほうがいい。星一つも付けたくないぐらいひどい。
Before submitting the application, I consulted about whether or not I could rent it, and I applied for it because it was okay, but it was rejected. What's more, the reason was that I consulted at that time ... There was no notice of refusal, and he kept me waiting forever. You had better not ask this company. It's so terrible that I don't want to add a single star.
K
K “Kotax” F on Google

騒音被害の件で問い合わせさせていただきましたが、言葉遣いや態度、一方的に電話を切るなど、解決するつもりなどないのだろうなと言う不誠実な態度でした。 管理費に見合った対応をして欲しいですが、詐欺と言わざるを得ない粗悪さでした。 近いうちに引っ越そうと考えています。 今後一切この会社と関わることはありません。 引っ越しをお考えの方にも、長谷工だけはお勧めしません。
I made an inquiry about the noise damage, but it was a dishonest attitude that I did not intend to solve it, such as the wording and attitude, and unilaterally hanging up the phone. I'd like you to take measures commensurate with the management cost, but it was a scam. I'm thinking of moving in the near future. I will not be involved with this company at all in the future. Even if you are thinking of moving, we do not recommend Haseko alone.
S
Sempooki on Google

Very domestic rental property management company. The reception is on the 2nd floor.

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