新潟こころの発達クリニック

Name: 新潟こころの発達クリニック
Address: Konan, Chuo Ward, 〒950-1151 Niigata,Japan, Niigata, Japan

2.7/5 ★ に基づく 8 レビュー

Contact 新潟こころの発達クリニック

住所：

Konan, Chuo Ward, 〒950-1151 Niigata,Japan

電話：

📞 +88

Webサイト：

http://www.niigata-kokoro.com/

Opening hours :

Saturday	9:30AM–1PM
Sunday	Closed
Monday	9:30AM–1PM
Tuesday	9:30AM–1PM
Wednesday	9:30AM–1PM
Thursday	9:30AM–1PM
Friday	9:30AM–1PM

カテゴリ：

診療所 ,

街：

Niigata

Best Medical clinic in japan

l	luca neco* on Google ★ ★ ★ ★ ★ 子どもが中学の頃からお世話になってる医師が、この4月からここへ移動すると言うので紹介状も書いてもらったのに、新規予約用とされているクリニックの携帯番号にかけても、繋がらないんだが……。これ、固定電話の番号にかけた方がいいのか……？再診／その他って書いてあるけど……。9時ジャストで電話かけても、繋がりますか？( ´･ω･`) 処方された薬も、あと１ヶ月で無くなるし……どうすれば……。( ;꒳; ) クリニックの予約受付のやり方、変えた方がいいと思いますよねぇ……自動音声予約に変えたらいいと思います(提案)。最近はそれが主流だし、患者さんも予約取れやすいだろうし……。追記:新規受付の機種がiPhoneなどのSoftBank系だと、基地局などがない地域が多数あり、そのせいで繋がらないのもあります。ぜひ、御検討ください_ _) A doctor who has been taking care of my child since I was in junior high school said that I will move here from this April, so I was asked to write a letter of introduction, but even if I call the mobile number of the clinic that is supposed to be a new reservation, I can not connect. But ... Should I call this landline number ...? It says revisit / others ... Can I still connect even if I make a phone call just at 9 o'clock? (´ ･ ω ･ `) The prescribed medicine will be gone in a month ... what should I do ...? (; ꒳;) I think it's better to change the method of accepting reservations at the clinic ... I think it's better to change to automatic voice reservation (suggestion). It's the mainstream these days, and it's easy for patients to make reservations ... Addendum: If the new reception model is a SoftBank system such as an iPhone, there are many areas where there are no base stations, and that may prevent connections. Please consider _ _)
後	後藤祐樹 on Google ★ ★ ★ ★ ★ とにかく受付の対応が驚くほど悪い。高圧的で説明もなく、不親切。質問しても聞いていないし答えもしない。患者から電話するようにと言われ、指定された日に電話しても電話も繋がらない。クチコミを見ると、改善すると答えがあるが、ちゃんと注意しているのか疑問。全く改善されていないし、本人たちの自覚もない。なぜこういう人たちが病院の（しかも特殊な治療が必要な病院）受付に選ばれたのか経営者の人選を疑う。病院の顔とも言える人たちの対応がここまで酷い病院は初めて。心が弱っている人は心が折れると思うので、オススメできません。病院の受付以前に人としてこのような態度や対応がよくできると驚きです。 Anyway, the reception is surprisingly bad. High pressure, no explanation, unfriendly. I haven't heard or answered any questions. The patient told me to call, and even if I called on the specified day, the call did not connect. Looking at the word-of-mouth, there is an answer that it will improve, but I wonder if I am paying attention properly. It hasn't improved at all, and they aren't aware of it. I doubt the selection of managers why these people were selected as receptionists at hospitals (and hospitals that require special treatment). This is the first hospital where the response of people who can be said to be the faces of the hospital is so terrible. I don't recommend it because I think people with weak hearts will break their hearts. I'm surprised that I can handle this kind of attitude and response as a person before the reception at the hospital.
裸	裸の王様 on Google ★ ★ ★ ★ ★ レビュー返答読みましたが、同一人物で複数投稿しているという主張大丈夫ですか？ 4人家族でgoogleアカウントはそれぞれ異なりますが、同じ回線を使用しているのでIPアドレスは同一です。他家族も貴院に憤りや疑問を抱いていたから似たような意見だったのだと思います。精神科医なら我々よりわかるのでは？と思うのですが、余計不信感が強まる結果です。ネットリテラシーが低いのであれば経営者としても疑問です I read the review response, but is it okay to claim that the same person is posting multiple posts? A family of four has different google accounts, but they use the same line, so they have the same IP address. I think the other family members had similar opinions because they had resentment and doubts about your hospital. Do psychiatrists know better than us? I think, but it is the result of increasing distrust. If net literacy is low, it is doubtful as a manager
と	とみご郎 on Google ★ ★ ★ ★ ★ （追記です）先日通院した際テレビの音量が以前より小さくなっていました。音が頭に響かず落ち着いて過ごすことが出来ました。要望を取り入れてくださり、ありがとうございました。聴覚過敏の自分には待合室の環境が辛いです。小さな子供が騒いだりガチャガチャおもちゃを使う音は落ち着けない子供が集まるクリニックなので我慢していますが、テレビの音がとても耳につきます。淡々としたニュース番組等ではなく、バラエティ色の強いチャンネルなので診察、会計を待っている間に常に頭に周りの音がガンガン響くようになって辛いです。耳栓やヘッドホンをしたいのですが、そうすると呼ばれた時に気づけないので携帯で呼び出しボタンの様なものがあればいいなと思います。 (Addition) When I went to the hospital the other day, the volume of the TV was lower than before. I was able to spend my time calmly without the sound echoing in my head. Thank you for incorporating your request. The environment of the waiting room is difficult for me who is sensitive to hearing. The sound of small children making noise and using toys is a clinic where children who are restless gather, so I put up with it, but I can hear the sound of TV very much. It's not a plain news program, but a variety of channels, so it's hard for me to hear the sounds around me all the time while I'm waiting for a medical examination or accounting. I'd like to wear earplugs and headphones, but I don't notice when I'm called, so I'd like to have something like a call button on my cell phone.
k	koko m on Google ★ ★ ★ ★ ★ 電話対応が本当に冷たいです（他のクチコミで個人名出てますがその方でした）びくびくしながら来院しましたが、受付の方の対応はよかったです。臨床心理士さん、先生もよく話を聞いてくださいました。 Telephone correspondence is really cold (Personal name appears in other reviews, but it was that person) I came to the hospital with a jerk, but the receptionist's response was good. The clinical psychologist and the teacher often listened to me.
と	とっとこファム次郎 on Google ★ ★ ★ ★ ★ 数年前に診断を受けました。今後が不安だったので色々質問したのですが、最終的に「クラスに40人いたら4、5人は居る」みたいな、何の答えにもなっていないこと言われて、語気強めに話を切られて凄く悲しくなりました。此方をアスペルガーと診断したなら、アスペでも分かるように説明して欲しかったですし、より丁寧に話を聞いて欲しかったです。障害の有無に関わらず、他者に取ってはいけない態度だと思いますし、この病院の前を通る度に思い出して辛くなってしまいます。でも病院の中は明るくて綺麗ですし、私が受診した時の受付の人は凄く優しかったです。低学年以下の子供が通う分には良い病院だと思います。 I was diagnosed a few years ago. I was worried about the future, so I asked a lot of questions, but in the end I was told that there was no answer, such as "If there are 40 people in the class, there are 4 or 5 people", so I talked strongly. I was very sad when I was cut. If I diagnosed this as Asperger's, I wanted him to explain it so that Asper could understand it, and I wanted him to listen more carefully. I think it's an attitude that shouldn't be taken by others, regardless of whether or not they have a disability, and every time I pass in front of this hospital, it's hard to remember. But the inside of the hospital is bright and beautiful, and the receptionist when I visited was very kind. I think it's a good hospital for children in the lower grades and younger.
3	3 nokonoko on Google ★ ★ ★ ★ ★ まず電話の対応がとにかく冷たい。初めて行った時は、受付の人(年配の人たち)が冷たくキツい言い方で、心が折れそうになりました。何度来ても受付の人が怖くて嫌になります。とても発達障害の方が通う病院の受付とは思えないほど、冷たい対応です。先生は優しいのに、受付や電話対応が残念すぎます。多少前より柔らかくなった気はしますが、それでも電話でも直接受付時も言い方や雰囲気がキツいし、冷たい。辛くて電話してるのに、マニュアルのような言い方。もっと柔軟に、手間を取らせるかもしれないけど、医師に相談して、臨機応変に対応してもらえるとありがたいです。患者さんに、寄り添って優しく対応してもらいたいです。 First of all, the telephone response is cold. When I went there for the first time, the receptionists (elderly people) were cold and harsh, and I almost broke my heart. No matter how many times I come, the receptionist will be scared and disgusted. It's so cold that I can't think of it as a receptionist at a hospital where people with developmental disabilities go. Although the teacher is kind, the reception and telephone correspondence are too disappointing. I think it's a little softer than before, Even so, the wording and atmosphere are tough and cold even at the time of direct reception by phone. It's hard to call, but it's like a manual. It may be more flexible and time-consuming, but I would appreciate it if you could consult a doctor and respond flexibly. I want patients to be close to me and treat me kindly.
H	HAPPYちゃん on Google ★ ★ ★ ★ ★ ８年お世話になっていますが受付の感じの悪さは変わりませんね。診察はだいたい一分です。一分診療だったとしても受付の方の対応次第で気持ちも違います。他の内科にも受診していますが、診察はあっという間ですが、受付、看護師さんが優しく丁寧なため帰る際には気が楽になって変えることができます。そちらのクリニックにおいては、家庭でも周囲の人間関係でも周囲には相談しにくい様々な苦労をされている方も受診されているのではと推測しますし、特に配慮が必要なのではと思います。。診察日だけでも気持ちが楽になって帰れるようなクリニックになりますよう祈っています。 I've been indebted for 8 years, but the bad feeling of the receptionist hasn't changed. The consultation is about one minute. Even if it is a one-minute medical treatment, my feelings will be different depending on the response of the receptionist. I have been examined by other internal medicine departments, but the examination is quick, but the receptionist and the nurses are kind and polite, so I can easily change when I go home. At that clinic, I presume that people who are having various difficulties that are difficult to consult with their surroundings, whether at home or in the relationships around them, are also undergoing medical examinations, and I think that special consideration is required. .. I pray that the clinic will be a place where you can feel at ease and return home just on the day of the examination.